Software Alternatives & Reviews

Reviews Manager VS Birdeye

Compare Reviews Manager VS Birdeye and see what are their differences

Reviews Manager logo Reviews Manager

Boost your business’s online presence and growth: Easily gather, track, and highlight stellar reviews from across the web. Transform your online reputation into your strongest asset.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Reviews Manager
    Image date //
    2024-03-26

Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently.

Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Reviews Manager

$ Details
paid Free Trial $40.0 / Monthly (Showcase unlimited reviews on your website)
Platforms
-
Release Date
2024 March

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Reviews Manager features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Reviews Manager videos

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Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Reviews Manager and Birdeye)
Online Reviews
5 5%
95% 95
Reputation Management
4 4%
96% 96
Customer Iteraction
100 100%
0% 0
Customer Feedback
0 0%
100% 100

Questions and Answers

As answered by people managing Reviews Manager and Birdeye.

What makes your product unique?

Reviews Manager's answer

Reviews Manager stands out due to its comprehensive approach to review management, which involves monitoring reviews across various websites to ensure a proactive response strategy. This helps businesses resolve customer issues promptly and maintain a positive online presence.

Why should a person choose your product over its competitors?

Reviews Manager's answer

Choosing Reviews Manager could be beneficial for its ability to provide real-time insights and forecasts for review management, helping businesses stay on top of consumer sentiment and manage their online reputation effectively.

How would you describe your primary audience?

Reviews Manager's answer

The primary audience for Reviews Manager likely includes businesses of all sizes that are keen on maintaining a strong online reputation through active engagement with customer reviews. This audience values trust, credibility, and the ability to respond efficiently to feedback.

What's the story behind your product?

Reviews Manager's answer

The story behind Reviews Manager involves identifying a need for better review tracking and management within the business community. It was developed to help project managers forecast the time and cost of reviews, analyze progress, and suggest improvements to stay on track, thereby providing higher levels of transparency and a better understanding of review progress

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reviews Manager and Birdeye

Reviews Manager Reviews

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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reviews Manager mentions (0)

We have not tracked any mentions of Reviews Manager yet. Tracking of Reviews Manager recommendations started around Mar 2024.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Reviews Manager and Birdeye, you can also consider the following products

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.