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Reviews.io VS Delighted

Compare Reviews.io VS Delighted and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Reviews.io logo Reviews.io

What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Reviews.io Landing page
    Landing page //
    2022-03-30
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Reviews.io features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Reviews.io videos

+ Add

Try REVIEWS.io Today

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Reviews.io and Delighted)

Reviews.io

Delighted

Product Reviews
100 100%
Product Reviews
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Reviews.io and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reviews.io and Delighted

Reviews.io Reviews

Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Source: planetmarketing.com
Compare 31 of the Best Online Reputation Management Software Services
The Reviews.io reputation management service invites reviews to the platforms where they are lacking a presence. This works by assigning a percentage of requests to platforms of the business’ choice.
Source: referralrock.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Reviews.io seems to be a lot more popular than Delighted. While we know about 23 links to Reviews.io, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reviews.io mentions (23)

  • Trustpilot vs Reviews.io
    Does anyone have good (or bad) experiences with Trustpilot? I'm thinking about transferring all our reviews to reviews.io, where the paid plan is half the price. Source: 6 months ago
  • When asking customers to leave a review, should I point them towards a single review site or multiple? (Trustpilot, reviews.io, feefo, Google Reviews, etc.)
    Also, if I understand correctly, to even appear on reviews.io I would need to pay a monthly fee, is that correct? Source: 10 months ago
  • Comprehensive Car Insurance with AXA: Benefits, Discounts, and Claims Process
    Bell Insurance vs. AXA: Bell Insurance has poor customer satisfaction, according to http://reviews.io. Bell Insurance tends to have higher prices, especially for young drivers. Source: 11 months ago
  • Is playerup a scam or is it legit - find out more
    3- Playerup reviews via reviews.io. Source: about 1 year ago
  • Buy Apple Products with bitcoin!
    Good afternoon, I am trying to contact you for more than a month. My purchase order number 9003 has not been yet delivered to me. I left my reviews on trust pilot and reviews.io websites. Hope you will reply to my reviews on those websites, and please, if you are watching this comment, I beg you to contact me ASAP. Source: about 1 year ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Reviews.io and Delighted, you can also consider the following products

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

Survicate - Collect feedback on your website and find out more about your visitors.

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