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Retently VS BrandWatch

Compare Retently VS BrandWatch and see what are their differences

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Retently logo Retently

Measure and Improve Customer Satisfaction.

BrandWatch logo BrandWatch

The best social monitoring tool
  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

  • BrandWatch Landing page
    Landing page //
    2023-10-05

Retently videos

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BrandWatch videos

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Using Brandwatch with Hootsuite Analytics

More videos:

  • Review - Brandwatch: Social Media Monitoring
  • Review - Brandwatch Audiences Product Video 2018

Category Popularity

0-100% (relative to Retently and BrandWatch)

Retently

BrandWatch

Customer Feedback
100 100%
Customer Feedback
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100
Surveys
100 100%
Surveys
0% 0
Reputation Management
0 0%
Reputation Management
100% 100

User comments

Share your experience with using Retently and BrandWatch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Retently and BrandWatch

Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Source: www.surveysensum.com
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...
Source: influencermarketinghub.com

BrandWatch Reviews

Best Customer Analytics Tools and Software in 2021
Brandwatch does it all- from crisis and brand management to competitive analysis and influencer marketing. A must-have analytics tool, Brandwatch keeps track of all brand mentions online and keep so you can tailor your communications accordingly and sell efficiently.
Source: blog.bit.ai
10 Affordable News Monitoring Tools to Keep You in the Know
Brandwatch is probably the largest news monitoring tool out there. They’ve been in the game for a number of years now.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Brandwatch is an enterprise-level social media monitoring tool that could be used to track ongoing PR campaigns. You can monitor relevant topics, mentions, purchase intent, share of voice, and the top sites that mention the company. The tool could be extremely useful during crisis situations or if you need to monitor a competitor's moves. It could also be used to track...
Source: blog.hubspot.com

Social recommendations and mentions

Based on our record, BrandWatch seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Retently mentions (0)

We have not tracked any mentions of Retently yet. Tracking of Retently recommendations started around Mar 2021.

BrandWatch mentions (1)

What are some alternatives?

When comparing Retently and BrandWatch, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Delighted - The fastest and easiest way to gather actionable feedback from your customers

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

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