With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
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Based on our record, RetailNext seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a pretty narrow (but existing) field. You have companies like https://humanyze.com/ which deal with white collar workplaces. Then you have a ton of retail analytics companies observing both the employees and customers like https://retailnext.net/. As you get to the retail employee monitoring side you go into warehousing and factories, which I would label the blue collar people analytics space. Source: over 2 years ago
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