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ResponseTap VS Genesys Engage

Compare ResponseTap VS Genesys Engage and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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ResponseTap logo ResponseTap

ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • ResponseTap Landing page
    Landing page //
    2022-08-03
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

ResponseTap videos

+ Add

Hiscox: "Call tracking from ResponseTap is vital for us"

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to ResponseTap and Genesys Engage)

ResponseTap

Genesys Engage

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing ResponseTap and Genesys Engage, you can also consider the following products

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Invoca - Call tracking & analytics software

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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