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ResponseTap VS Genesys Cloud

Compare ResponseTap VS Genesys Cloud and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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ResponseTap logo ResponseTap

ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • ResponseTap Landing page
    Landing page //
    2022-08-03
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

ResponseTap videos

+ Add

Hiscox: "Call tracking from ResponseTap is vital for us"

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to ResponseTap and Genesys Cloud)

ResponseTap

Genesys Cloud

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing ResponseTap and Genesys Cloud, you can also consider the following products

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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