Request Tracker VS tawk.to

Request Tracker Reviews

tawk.to Reviews

Request Tracker mentions (21)

• Ask HN: Helpdesk/ticketing software for small SaaS company

  At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago

• Shelf – open-source asset management software

  Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago

• Ticketing Systems

  I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago

• Open source employee management and help ticket system?

  We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago

• FastCGI issue with Nginx on Rocky Linux 9

  I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago

tawk.to mentions (47)

• Integrate Live chat function , Visitor to post Author.

  I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 10 months ago

• WordPress store customers info getting compromised help

  Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago

• Chatbot recommendations

  I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago

• SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?

  Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago

• Best Plugin to use Whatsapp as a chatservice on your website?

  I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago