Software Alternatives, Accelerators & Startups

Request Tracker VS Expandi.io

Compare Request Tracker VS Expandi.io and see what are their differences

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

Expandi.io logo Expandi.io

Your LinkedIn is more important than ever. Choose your LinkedIn Automation tool wisely. Connect with your leads with worlds safest software.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • Expandi.io Landing page
    Landing page //
    2023-08-05

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Expandi.io videos

🔴 Expandi.io Linkedin Automation Review 2021 | Top Growth Hacking Tools Review 🤖

More videos:

  • Review - Best Tool for LinkedIn Automation? | Expandi.io Review by a Growth Hacker

Category Popularity

0-100% (relative to Request Tracker and Expandi.io)
Customer Support
100 100%
0% 0
LinkedIn Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Lead Generation
0 0%
100% 100

User comments

Share your experience with using Request Tracker and Expandi.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Request Tracker should be more popular than Expandi.io. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 18 days ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 12 months ago
View more

Expandi.io mentions (5)

  • Retargeting Linkedin connections/visits by email
    Also.. There are a few preferred email lookup integrations expandi.io has. I no longer see them listed on site. But they have a ton of built I integrations plus api + webhooks. There chat/email support is very good you could ask. Https://help.expandi.io/en/collections/3042112-webhooks-and-integrations-api. Source: 11 months ago
  • Retargeting Linkedin connections/visits by email
    If you want to target people that have not interacted with any landing page pixel or LinkedIn content, only those that connected, I would use https://expandi.io/ first to get them pixeled on a page or post/article/opt-in form. Then make custom audience on that. Otherwise I think what you got is the best way. Zapier & make & Waalaxys etc. Will all cost operations. But perhapse it is not worth targeting those not... Source: 11 months ago
  • Side project hovering around $1K/month, ideas to get to $2k?
    Also cold emails / DMS to business. Try linkedIN marketing tool like https://expandi.io. Source: about 1 year ago
  • My relationship with my biggest client is coming to an end, how do I replace the income?
    Live broke for a few months while things close up, save up some of that juicy six figs, then when shit hits the fan, use the saved up money to hire a lead gen expert or invest in lead gen software like expandi.io. Source: about 2 years ago
  • New MSP questioning leveraging social media.
    I use Expandi and while it's not cheap, it works well. We have gotten big enough to outsource some of the building to a marketing company and they run our connections now. I post my own daily content, scheduled and unscheduled. Unscheduled content is "Me being me" and scheduled content is educational in nature. Source: about 2 years ago

What are some alternatives?

When comparing Request Tracker and Expandi.io, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Dux Soup - Dux-Soup is a lead generation tool for LinkedIn.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Skylead - Skylead is a cloud-based LinkedIn automation tool & cold email software designed to help sales reps, SDRs, marketers, recruiters, founders, and alike to help them streamline their outreach, book 3x more meetings, and scale up their business faster.

Redmine - Flexible project management web application

Linked Helper - Linked Helper is a workflow automation tool for LinkedIn Sales Navigator and LinkedIn Recruiter.