Request Tracker
osTicket
Zammad
Redmine
Freshdesk
Jira
JitBit Helpdesk
Zendesk
ClickUp
Asana
Basecamp
Wrike
monday.com
Teamgantt
Teamwork
Smartsheet
Request Tracker ClickUpAll-in-one tool. We use it for docs, project management, tasks, wiki and so on. Awesome product!
Been using Clickup for 8 months now and can't imagine life/work without it ... Very complete and in constant improvement thanks to a great team.
Based on our record, ClickUp should be more popular than Request Tracker. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 1 day ago
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
Clickup.com — Project management. Free, premium version with cloud storage. Mobile applications and Git integrations are available. - Source: dev.to / 3 months ago
For most teams who don't have the option to subscribe to popular Project Management apps like JIRA, Asana, ClickUp, or Monday, you can make use of GitHub's issue management system to track the bugs in your application. - Source: dev.to / 8 months ago
Create a unified live to-do list from different task builders. We can unify tasks from google doc assignments and clickup tasks. Source: 9 months ago
ClickUp is an all-in-one productivity platform. It’s designed for planning projects, managing tasks, and communicating with team members. Source: 9 months ago
Clickup is perfect for huge teams. Tools for communication, scheduling, and planning are included in the software. It is also visually appealing, allowing you to make graphs, calendars, lists, and charts. ClickUp features fundamental reporting. - Source: dev.to / 9 months ago
osTicket - osTicket is a widely-used open source support ticket system.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Basecamp - A simple and elegant project management system.
Redmine - Flexible project management web application
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
