Request Tracker
osTicket
Zammad
Redmine
Freshdesk
Jira
JitBit Helpdesk
Zendesk
Active Collab
Asana
Basecamp
Wrike
Redmine
Teamwork
Teamgantt
Smartsheet
Request Tracker Active CollabNo Active Collab videos yet. You could help us improve this page by suggesting one.
Based on our record, Request Tracker should be more popular than Active Collab. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago
ActiveCollab: An affordable tool for small businesses, ActiveCollab is easy to use. This software development aid requires little training and provides excellent support. - Source: dev.to / 12 months ago
If an offshore dedicated team is involved, there can be problems with various time zones. However, you can compensate for the issue with different agile instruments involved. To deal with repositories, consider Git. In turn, Jenkins can help with server automation. ActiveCollab enables an agile management approach. Finally, Bamboo is there for testing and deployment. Equipped with these tools, dedicated offshore... - Source: dev.to / over 1 year ago
We moved all product code related things from Jira+Bitbucket to GitHub, non-product code tickets to ActiveCollab hosted with the Get Paid bundle, and are now moving our Confluence docs to Wiki.js. Source: about 2 years ago
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