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Reputation.com VS Usetiful

Compare Reputation.com VS Usetiful and see what are their differences

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Reputation.com logo Reputation.com

Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
  • Reputation.com Landing page
    Landing page //
    2023-07-29
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

Reputation.com features and specs

  • Comprehensive Reputation Management
    Reputation.com offers an all-encompassing suite of tools for managing online reputation, including review generation, social media management, business listings, and customer feedback.
  • Data-Driven Insights
    The platform provides detailed analytics and reporting features that help businesses understand their online reputation and make informed decisions based on data.
  • User-Friendly Interface
    Reputation.com has an intuitive and user-friendly interface that makes it easy for users to navigate through various features and functionalities.
  • Customizable Solutions
    Reputation.com offers solutions tailored to different industries, allowing businesses to customize the platform to meet their specific needs and requirements.
  • Customer Support
    The company is known for its strong customer support, providing clients with dedicated account managers and a support team to assist with any issues.

Possible disadvantages of Reputation.com

  • Cost
    Reputation.com can be on the pricier side compared to other online reputation management services, which might not be affordable for small businesses or individuals.
  • Complexity
    The extensive features and tools available on the platform can be overwhelming for new users or businesses with limited technical expertise.
  • Limited Social Media Integration
    While Reputation.com offers social media management tools, it may not provide as comprehensive coverage or integration with all social media platforms as some specialized tools.
  • Learning Curve
    Given the depth and breadth of its offerings, there can be a significant learning curve for new users to fully utilize all of the platform’s capabilities.
  • Customization Costs
    Although the platform offers customizable solutions, additional customization may require higher costs or professional services, adding to the overall expense.

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

Reputation.com videos

+ Add

Reputation.com Review: Easy and Convenient

More videos:

  • Review - Review Booster by Reputation.com

Usetiful videos

+ Add

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to Reputation.com and Usetiful)

Reputation.com

Usetiful

Reputation Management
100 100%
Reputation Management
0% 0
Digital Adoption
0 0%
Digital Adoption
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

Questions and Answers

As answered by people managing Reputation.com and Usetiful.

What makes your product unique?

Usetiful's answer:

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer:

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

Share your experience with using Reputation.com and Usetiful. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reputation.com and Usetiful

Reputation.com Reviews

We have no reviews of Reputation.com yet.
Be the first one to post

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Social recommendations and mentions

Based on our record, Reputation.com seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reputation.com mentions (3)

  • Weird how we can’t find more pics and info online about Amanda and the case
    I knew a guy who did it too - and he had a bunch of arrests for drugs and whatnot. I think he used like reputation.com or one of those services. I wouldn't be surprised if she did the same after nuking everything on the blog. Source: almost 2 years ago
  • Competitor is using underhanded tactics to run us out of business
    I don't know anything about these guys; Just hear their ads on radio. Maybe give them a call - https://reputation.com/. Source: almost 2 years ago
  • Krystal and Kyle go full conspiracy theorist
    Looks like Pakman needs to hire someone better to protect his reputation. Do you work for reputation.com or something ? Source: almost 4 years ago

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

What are some alternatives?

When comparing Reputation.com and Usetiful, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

WhiteSpark - Whitespark builds tools and provides services that help businesses and agencies with local search marketing. 

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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