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Reputation.com VS Delighted

Compare Reputation.com VS Delighted and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Reputation.com logo Reputation.com

Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Reputation.com Landing page
    Landing page //
    2023-07-29
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Reputation.com features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Reputation.com videos

+ Add

Reputation.com Review: Easy and Convenient

More videos:

  • Review - Review Booster by Reputation.com

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Reputation.com and Delighted)

Reputation.com

Delighted

Reputation Management
100 100%
Reputation Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Reputation.com and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reputation.com and Delighted

Reputation.com Reviews

We have no reviews of Reputation.com yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Reputation.com should be more popular than Delighted. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reputation.com mentions (3)

  • Weird how we can’t find more pics and info online about Amanda and the case
    I knew a guy who did it too - and he had a bunch of arrests for drugs and whatnot. I think he used like reputation.com or one of those services. I wouldn't be surprised if she did the same after nuking everything on the blog. Source: 11 months ago
  • Competitor is using underhanded tactics to run us out of business
    I don't know anything about these guys; Just hear their ads on radio. Maybe give them a call - https://reputation.com/. Source: 11 months ago
  • Krystal and Kyle go full conspiracy theorist
    Looks like Pakman needs to hire someone better to protect his reputation. Do you work for reputation.com or something ? Source: almost 3 years ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Reputation.com and Delighted, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Survicate - Collect feedback on your website and find out more about your visitors.

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