Software Alternatives, Accelerators & Startups

Delighted VS ReviewTrackers

Compare Delighted VS ReviewTrackers and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

ReviewTrackers logo ReviewTrackers

Software that generates new customer reviews, engages your customers and lets you listen and...
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • ReviewTrackers Landing page
    Landing page //
    2023-05-12

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

ReviewTrackers features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

ReviewTrackers videos

How to Use the ReviewTrackers App in the Hootsuite Dashboard

More videos:

  • Review - Learn what our customers had to say about ReviewTrackers
  • Review - Demo of ReviewTrackers

Category Popularity

0-100% (relative to Delighted and ReviewTrackers)
Customer Feedback
72 72%
28% 28
Reputation Management
0 0%
100% 100
Surveys
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Delighted and ReviewTrackers. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and ReviewTrackers

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

ReviewTrackers Reviews

Review Generation Platforms: Which One Is Best for My Business?
Apart from gathering reviews, ReviewTrackers not only generates and track reviews, but it also collects positive commentaries from actual customers. It tracks every store location’s performance separately, helping business owners determine and address problems quickly. Its reporting and analytics tools allow you to assess performance as well as respond to online comments....
Compare 31 of the Best Online Reputation Management Software Services
ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions. ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

ReviewTrackers mentions (0)

We have not tracked any mentions of ReviewTrackers yet. Tracking of ReviewTrackers recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and ReviewTrackers, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Birdeye - #1 most trusted reputation and customer experience platform for local business

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Survicate - Collect feedback on your website and find out more about your visitors.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.