Software Alternatives, Accelerators & Startups

ReportServer VS NICE inContact

Compare ReportServer VS NICE inContact and see what are their differences

ReportServer logo ReportServer

In Reporting Services, URLs are used to access the Report Server Web service and the web portal. Before you can use either application, you must configure at least one URL each for the Web service and the web portal.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • ReportServer Landing page
    Landing page //
    2021-09-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

ReportServer videos

ReportServer - Simply Business Intelligence

More videos:

  • Review - reportserver 20170521

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to ReportServer and NICE inContact)
Business Intelligence
100 100%
0% 0
Communication
0 0%
100% 100
Governance, Risk And Compliance
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ReportServer and NICE inContact

ReportServer Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing ReportServer and NICE inContact, you can also consider the following products

JasperReports - JasperReports Server is a stand-alone and embeddable reporting server.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ManageEngine ADAudit - ManageEngine ADAudit is a real-time windows active directory auditing tool.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pentaho - Pentaho is a Business Intelligence software company that offers Pentaho Business Analytics, a suite...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.