Software Alternatives, Accelerators & Startups

Remote Desktop Manager VS Vision Helpdesk

Compare Remote Desktop Manager VS Vision Helpdesk and see what are their differences

Remote Desktop Manager logo Remote Desktop Manager

Remote Desktop Manager is a remote connection and password management platform for IT pros trusted by more than 300 000 users in 130 countries.‎Add-ons - Remote Desktop .

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Remote Desktop Manager Landing page
    Landing page //
    2022-02-02
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Remote Desktop Manager features and specs

No features have been listed yet.

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Remote Desktop Manager videos

5 Reasons Why You Shouldn’t Use Remote Desktop Manager (vlog)

More videos:

  • Review - Overview - Remote Desktop Manager

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Remote Desktop Manager and Vision Helpdesk)
Remote Desktop
100 100%
0% 0
Help Desk
0 0%
100% 100
Remote PC Access
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Remote Desktop Manager and Vision Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remote Desktop Manager and Vision Helpdesk

Remote Desktop Manager Reviews

Best remote desktop software of 2021: Paid and free choices for businesses
Remote Desktop Manager is a powerful remote computer access program offering scalable solutions for large businesses. It’s compatible with both Android and iOS devices and comes with a selection of impressive security features.

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remote Desktop Manager mentions (0)

We have not tracked any mentions of Remote Desktop Manager yet. Tracking of Remote Desktop Manager recommendations started around Mar 2021.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

What are some alternatives?

When comparing Remote Desktop Manager and Vision Helpdesk, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

mRemoteNG - mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

join.me - Instant screen sharing. Instant Aha!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community