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Reftab VS Jira Service Desk

Compare Reftab VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Reftab logo Reftab

Free asset management software with check in check out. Track assets with custom asset tags and mobile apps. Supports handheld scanners for quick item check out.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Reftab Landing page
    Landing page //
    2023-08-26
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Reftab videos

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Manage IT assets with Reftab

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Reftab and Jira Service Desk)

Reftab

Jira Service Desk

Asset Management
100 100%
Asset Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Asset Tracking
100 100%
Asset Tracking
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Reftab and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reftab and Jira Service Desk

Reftab Reviews

Best Free Asset Tracking Software
Downsides include a cramped UI, plus the fact you'll be capped at 100 assets (which is admittedly double what you'd get with Reftab). Furthermore, only the on-premises service is free, not the cloud-based version. In other words, you'll need to install the software on your local servers, and you're responsible for keeping it debugged and running smoothly. If you opt for the...
Source: tech.co

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Reftab seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reftab mentions (1)

  • Facilities Management Software
    We're using Zendesk for IT tickets, and moving toward implementing it for the facilities folks. It's super simple and has a nice marketplace of available plugins. Our asset and software management solution, RefTab, integrates really nicely into Zendesk. Source: over 2 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Reftab and Jira Service Desk, you can also consider the following products

AssetTiger - AssetTiger is a free community service and cloud-based asset management tool.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OpenMAINT - openMAINT manages movable assets, the real estate, and the related maintaining, logistic and economic activities, GIS and BIM

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fishbowl Warehouse - Fishbowl Warehouse is the leading Warehouse Inventory Management solution that helps you keep track of your inventory levels and movements, so you can make better decisions about what to stock and when to order more products.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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