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Referral Candy VS Pointel DCCM

Compare Referral Candy VS Pointel DCCM and see what are their differences

Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Referral Candy logo Referral Candy

Run a fully automated, customizable and easy to integrate referral program for ecommerce.

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Referral Candy Landing page
    Landing page //
    2023-03-16
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Referral Candy videos

+ Add

Referral Candy App Reviewed

More videos:

  • Review - Launch Your Shopify Loyalty Program with Referral Candy

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Referral Candy and Pointel DCCM)

Referral Candy

Pointel DCCM

Referral Marketing
100 100%
Referral Marketing
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Referral Candy and Pointel DCCM

Referral Candy Reviews

9 SparkLoop Alternatives for Rapid Newsletter Growth
With Referral Candy, you can integrate with different tools you use for your business analytics, remarketing, and emails.
Source: viral-loops.com

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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What are some alternatives?

When comparing Referral Candy and Pointel DCCM, you can also consider the following products

Viral Loops - Viral Loops is a viral and referral marketing platform to launch ranking competitions, sweepstakes, pre-launch and referral programs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Swagbucks - Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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