Software Alternatives, Accelerators & Startups
Register | Login

Pointel DCCM VS Swagbucks

Compare Pointel DCCM VS Swagbucks and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Swagbucks logo Swagbucks

Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Swagbucks Landing page
    Landing page //
    2023-09-18

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Swagbucks videos

+ Add

Swagbucks Review 2020: Is the App Legit or a Scam? 🕵️‍♂️

More videos:

  • Review - My Brutally Honest Swagbucks Review
  • Review - Is Swagbucks Worth It in 2020? (Review & Payment Proof)

Category Popularity

0-100% (relative to Pointel DCCM and Swagbucks)

Pointel DCCM

Swagbucks

Call Center Software
100 100%
Call Center Software
0% 0
Surveys
0 0%
Surveys
100% 100
Communication
100 100%
Communication
0% 0
Form Builder
0 0%
Form Builder
100% 100

User comments

Share your experience with using Pointel DCCM and Swagbucks. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Swagbucks

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
Be the first one to post

Swagbucks Reviews

25 Best Coupon Websites
You might know Swagbucks for its ability to help you earn money by searching the net, taking surveys and playing games. However, Swagbucks members also get access to money-saving coupons.
Source: wellkeptwallet.com
Mechanical Turk Review: How I Made $21,000 a Quarter at a Time
If you like the idea of making extra money performing small tasks online in your spare time, you might also consider one of several online survey apps. The most popular of these include Swagbucks, Inbox Dollars, and Survey Junkie. Check Side Hustle Nation for more Mechanical Turk alternatives.
Source: www.sidehustlenation.com

Social recommendations and mentions

Based on our record, Swagbucks seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Swagbucks mentions (3)

  • Have a question about Swagbucks? Take some help, Leave some help
    Anyone else having problems doing a simple password reset on swagbucks.com ? Should be dirt simple right? At the swagbucks.com login portal, put in your email address or swagbucks ID, then hit forgot your password. I do get password reset emails after a few hours, but the password reset link in them just takes me to the main swagbucks login page, not a password reset page, not a security or account confirmation... Source: about 3 years ago
  • Have a question about Swagbucks? Take some help, Leave some help
    I've had trouble with the "Discover Daily Interests" (2SB) loading correctly for the last month. I submitted a ticket and haven't heard anything. Cleared all browser history, restarted browser, restarted computer. Popup blocker is off and nearly all permissions given to swagbucks.com. Source: about 3 years ago
  • Should the $10 bonus for initial $25 purchase show up immediately?
    I did all the reading of the terms (via swagbucks.com AND the offer in my email) and none of it was specific as this page that only shows up for a quick moment. :/. Source: about 3 years ago

What are some alternatives?

When comparing Pointel DCCM and Swagbucks, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Google Forms - Simple web forms from Google.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Loading...