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REDCap VS Aircall

Compare REDCap VS Aircall and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

REDCap logo REDCap

REDCap (Research Electronic Data Capture) is a secure web application for building and managing...

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • REDCap Landing page
    Landing page //
    2023-09-21
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

REDCap videos

+ Add

EGGLIA: LEGEND OF THE REDCAP | AppSpy Review

More videos:

  • Review - redcap juice review

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to REDCap and Aircall)

REDCap

Aircall

Clinical Trial Management System
100 100%
Clinical Trial Management System
0% 0
Communication
0 0%
Communication
100% 100
Text Messaging
100 100%
Text Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare REDCap and Aircall

REDCap Reviews

We have no reviews of REDCap yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Aircall might be a bit more popular than REDCap. We know about 3 links to it since March 2021 and only 3 links to REDCap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

REDCap mentions (3)

  • Software to manage human research participant database?
    REDCap seems similar to what you are searching for. It is secure (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR). It is widely disseminated, and you can check if your institution has access to it. It is "free" as long as your institution agrees to the terms and conditions of the REDCap org. Source: over 1 year ago
  • Would I be violating any laws, policies, etc if I used AutoHotKey with EPIC?
    I'm working on a research project that involves abstracting and importing patient data from EPIC into REDCap for later analysis. Currently, we are doing this manually (i.e. Copying and pasting things like name, date of birth, etc), and as you can imagine, it is quite tedious (and doing a single patient takes an hour and a half). Source: almost 2 years ago
  • Database Software Recommendation?
    Not sure if your facility would qualify, but this is pretty amazing. Uses a MySQL backend. https://projectredcap.org/. Source: almost 3 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

What are some alternatives?

When comparing REDCap and Aircall, you can also consider the following products

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

OpenClinica - OpenClinica is an open source clinical trials software.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Medidata Rave - Medidata Rave® is a cloud–based clinical data management system used to electronically capture, manage, and report clinical research data.

CloudTalk - Work locally, grow globally

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