Software Alternatives, Accelerators & Startups

ReachEdge VS UseResponse

Compare ReachEdge VS UseResponse and see what are their differences

ReachEdge logo ReachEdge

ReachLocal offers comprehensive digital marketing services to help businesses reach their customers. Start enhancing your local online marketing today.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • ReachEdge Landing page
    Landing page //
    2022-01-02
  • UseResponse Landing page
    Landing page //
    2023-10-10

ReachEdge videos

Getting Started with ReachEdge from ReachLocal

More videos:

  • Review - Reporting 101 in ReachEdge
  • Review - ReachEdge Software: Lead Management & Marketing Automation from ReachLocal

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to ReachEdge and UseResponse)
Sales
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Email Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ReachEdge and UseResponse

ReachEdge Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing ReachEdge and UseResponse, you can also consider the following products

Synthesio - Synthesio is a social intelligence tool or a marketing software that is specially made for the purpose of social media monitoring and social analytics.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Swift Social - All-in-One Social Media Growth and Management Tool

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TitanMLM - TitanMLM is a modern multi-level marketing management software that allows businesses to manage their operations from a single platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.