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Rayfeed VS UseResponse

Compare Rayfeed VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Rayfeed logo Rayfeed

Improve your product with video and audio feedback 📹🔊

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Rayfeed Landing page
    Landing page //
    2019-01-29
  • UseResponse Landing page
    Landing page //
    2023-10-10

Rayfeed videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Rayfeed and UseResponse)

Rayfeed

UseResponse

User Experience
100 100%
User Experience
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Error Tracking
100 100%
Error Tracking
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rayfeed and UseResponse

Rayfeed Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Rayfeed and UseResponse, you can also consider the following products

Balto - Easy feedback with screenshot / videos for your beta apps

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

SessionStack - Record and replay web app issues. See them the way they happened to end users.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Video Contact Forms by Typeform - Get 10x more personal with your site's visitors from Day 1

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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