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RackTables VS GoDesk

Compare RackTables VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

RackTables logo RackTables

Racktables is a nifty and robust solution for datacenter and server room asset management.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • RackTables Landing page
    Landing page //
    2021-09-23
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

RackTables

Website
racktables.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

RackTables features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to RackTables and GoDesk)

RackTables

GoDesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using RackTables and GoDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare RackTables and GoDesk

RackTables Reviews

11 NetBox Alternatives
RackTables is a great application that is very useful and helpful for their clients in several niches like network addresses, space in racks, and much more that can explore. The most important feature this application offers is documenting hardware assets and network configuration, due to these features, this application is differentiated from other alternatives. This is a...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
RackTables is an open-source tiny tool for datacenter and server room asset management to keep track of hardware assets, network addresses, space in racks, network configuration, and much much more!
Source: www.tecmint.com

GoDesk Reviews

We have no reviews of GoDesk yet.
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What are some alternatives?

When comparing RackTables and GoDesk, you can also consider the following products

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Opendcim - a free, web based Data Center Infrastructure Management application.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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