Software Alternatives & Reviews

GoDesk VS NetBox

Compare GoDesk VS NetBox and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

NetBox logo NetBox

NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • NetBox Landing page
    Landing page //
    2023-09-15

It encompasses the following aspects of network management:

IP address management (IPAM) - IP networks and addresses, VRFs, and VLANs Equipment racks - Organized by group and site Devices - Types of devices and where they are installed Connections - Network, console, and power connections among devices Virtualization - Virtual machines and clusters Data circuits - Long-haul communications circuits and providers Secrets - Encrypted storage of sensitive credentials

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

NetBox features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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NetBox videos

Accessing NAPALM via the NetBox API

More videos:

  • Review - Network to Code NetBox with Jeremy Stretch and John Anderson
  • Tutorial - Netbox Global Review- How To Earn Money Browsing The Internet

Category Popularity

0-100% (relative to GoDesk and NetBox)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Education
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and NetBox

GoDesk Reviews

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NetBox Reviews

11 NetBox Alternatives
NetBox is a resource modeling application that is specially designed to automate networks and empower network engineering as well. It manages all the needs of networks and works under the license of Apache 2.
The 10 Best IP Address Management Tools for Linux
NetBox is certainly one of the best open-source IPAM solutions reviewed by our editors. It comes with a simple but elegant user interface that packs a serious punch in terms of functionalities. NetBox was initially developed by the network engineering team at DigitalOCean and has since evolved into a full-fledged IP management application. It is very popular among...
12 Open Source/Commercial Software for Data Center Infrastructure Management
NetBox is an open-source IP address management and data center infrastructure management platform, which was created by the network team at DigitalOcean to store the information about your networks, virtual machines, inventories, and many more.
Source: www.tecmint.com
Best IP Address Management Tools for Linux
NetBox is an open-source web based IP address management and data center infrastructure management application. It was developed more particulary to address the requirements of network and infrastructure engineers.
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, NetBox seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

NetBox mentions (21)

  • Share your greatest free tools
    Netbox. https://netbox.readthedocs.io/en/stable/ Your “Source of Truth” for your network. NetBox is an infrastructure resource modeling (IRM) application designed to empower network automation. Initially conceived by the network engineering team at DigitalOcean, NetBox was developed specifically to address the needs of network and infrastructure engineers. NetBox is made available as open source under the Apache... Source: about 2 years ago
  • What do you use to track disks and other hardware?
    Currently we are using [SnipeIT](https://snipeitapp.com/) to track our disks, hardware and machines, and [Netbox](https://netbox.readthedocs.io/en/stable/) to track physical layout and locations. Source: about 2 years ago
  • What does a longer career related to computing infrastructure look like?
    You might find it educational/interesting to have a look at Netbox. It's a fairly well respected piece of software that manages network hardware and configuration. Source: about 2 years ago
  • How does proper documentation look like?
    You could take a look at netbox . It’s a little hard to set up at first but worth it in the end IMO. Source: about 2 years ago
  • Web Application That Shows Switch Ports Mapping
    However I'd suggest that Netbox is the more modern and functional solution to this problem. Source: about 2 years ago
View more

What are some alternatives?

When comparing GoDesk and NetBox, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Opendcim - a free, web based Data Center Infrastructure Management application.