QuickBlox VS Aircall

QuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. Recognizing the growing demand for remote real-time communication, QuickBlox positioned itself as one of the first providers to address this need effectively. With its robust chat API, QuickBlox empowered businesses and developers to seamlessly integrate chat functionality into their applications, enabling instant messaging, group chats, file sharing, and more. QuickBlox's chat API offered a comprehensive set of features, including message history, push notifications, and user authentication, ensuring a secure and reliable communication experience. The platform's flexibility allowed for easy customization and scalability, accommodating various use cases across industries. By providing a simple yet powerful solution, QuickBlox empowered businesses to enhance collaboration, streamline customer support, and improve user engagement. Overall, QuickBlox's innovative approach and commitment to delivering high-quality communication solutions established it as a leading provider in the market, meeting the evolving needs of businesses and individuals seeking efficient real-time communication capabilities.

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.