Quash is an SDK integrated into app testing builds, enabling QA testers to report bugs directly from mobile interfaces. It auto-captures screenshots, recordings, API statuses, Network logs and conducts root cause analysis, aiding swift bug fixes. Our dashboard centralizes bug management, interfaces with platforms like Jira and Asana, and delivers essential QA analytics, offering a comprehensive view for managers.
Quash has helped us in releases a lot, it has fasten up the reporting process, developers are happy that they now don't have to get on multiple calls with reporters :D
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zoho BugTracker - Log, track and fix bugs faster. Deliver amazing products on time.
Basecamp - A simple and elegant project management system.
BugSnag - Not all bugs are worth fixing. Prioritize and fix software bugs that matter while improving software stability with every release.
Redmine - Flexible project management web application