QualCoder VS Delighted
Compare QualCoder VS Delighted and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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QualCoder
MAXQDA
ATLAS.ti
NVivo
Taguette
RQDA
Quirkos
Dedoose
Delighted
Wootric
AskNicely
Survicate
UserTesting.com
Survey Monkey
Canny
Nicereply
QualCoder is free, open source software for qualitative data analysis. You can code text, images, audio and video, write journal notes and memos. Categorise codes in a tree-like hierarchical categorisation scheme. Coding for audio and video requires the VLC media player. VLC must be installed for QualCoder to work. Coder comparison reports can be generated for text coding. A graph displaying codes and categories can be generated to visualise the coding hierarchy. Most reports can be exported at html, open document text (ODT) or as plain text files.
Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
QualCoder DelightedNo features have been listed yet.
QualCoder is one of the best CAQDAS I have used not just because it is free and open source but also because of the functionalities and constant improvements.
I really like using QualCoder 3.0 for its ease of use and intuitive interface.
The software is efficient and powerful to perform the content analysis task. It allows you to follow the categories and classifications clearly. Facilitates thematic analysis. It is an excellent technology to implement a qualitative methodology. It is a 100% recommended software.
Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
MAXQDA - a professional software for qualitative and mixed methods data analysis
Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
ATLAS.ti - ATLAS.ti is a powerful workbench for the qualitative analysis of large bodies of textual, graphical, audio and video data. It offers a variety of sophisticated tools for accomplishing the tasks associated with any systematic approach to "soft" data.
AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
NVivo - Buy NVivo now for flexible solutions to meet your specific research and data analysis needs.
Survicate - Collect feedback on your website and find out more about your visitors.