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Cassette VS NICE inContact

Compare Cassette VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cassette logo Cassette

Transcribe, record & share conversations

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Cassette Landing page
    Landing page //
    2021-11-01
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Cassette videos

+ Add

NEW CASSETTE REVIEW - Nagaoka CT90 - A "new" cassette from Japan

More videos:

  • Review - New 2018 cassette deck - TASCAM 202ᴍᴋVII review
  • Review - Jensen MCR-100 cassette tape recorder review & test

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Cassette and NICE inContact)

Cassette

NICE inContact

Productivity
100 100%
Productivity
0% 0
Communication
0 0%
Communication
100% 100
Transcription
100 100%
Transcription
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cassette and NICE inContact

Cassette Reviews

We have no reviews of Cassette yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Cassette and NICE inContact, you can also consider the following products

Fireflies.ai for Meetings - Record, transcribe and search your calls

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Jaco - Watch and analyze your users’ behavior

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scale - Get human tasks done with just one line of code.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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