QEvalPro VS RemoteRetro

QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.

An online retro board, that everyone can log into.

Start up a video call on Google Meet, Zoom, Skype, or whatever tool you already use, and open RemoteRetro in your browser. Throw it up on a tv/screen/projector, and have the remote team members join in and everyone is guided by a facilitator. Or, if your team doesn't have any remote team members, use it to like a scribe to keep a record of the sprint/iteration's retro items.

In building RemoteRetro, we used it to run retrospectives on the progress of the development of it. We've built the tool to scratch our itch, to solve our problem. We hope to help other teams also run excellent agile retrospectives, where every team member feels heard and included.