Qemotion
Qualtrics
Mopinion
SurveyLab
Satmetrix
AlchemyAPI
Medallia
Formstack
SAP Cloud Appliance Library
Spreadsheet Server
Winshuttle
RF-SMART
Global Cash Card
Reports Wand
KTern
MITS Distributor Analytics
Emotional analytics platform to detect customer experience insights / pain points / enchanting factors / churn alerts
Q°emotion helps companies to search for customer insight using advanced emotional analytics.
We turn Customer comments into emotional insights.
Q°emotion is the first customer experience solution that enables companies to detect and manage emotional insights from the customer feedbacks and reviews.
We believe that the most relevant/impactful/actionable insights are the emotional insights. We believe that the emotional insights helps to accelerate the launch of corrective actions to help have an impact of millions of customers.
We enable customer experience professionals to diffuse customer centricity within their organisation by making transparent and sensible the emotions lived daily by their final customers.
Market leaders in the tourism, retail, banking, services and FMCG industries - such as TUI, Parc Astérix, Carlson Wagonlit Travel, Chanel, McDonalds, Crédit Agricole, Sodexo, Caisse d'Epargne, Heineken, Savencia use Q°emotion platform to manage millions of reviews and comments.
Q°emotion harnesses the power of NLP, Affective Computing and AI to help detect emotional insights from the customer experience reviews and open comments and launch impactful corrective actions.
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Based on our record, SAP Cloud Appliance Library seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Access to test/trial systems: there are trial systems on SAP CAL but not everyone can cough up 150$/month idle + 4$ per hour (S/4HANA 2021 trial with Google Cloud, according to the cost estimator). There are somewhat shady companies in India offering remote access but I know some people even in the US use them because it's way cheaper and convenient. (I don't endorse such companies and don't have any details.). Source: over 1 year ago
One point though: C4C is especially bad with regards to access. With other solutions, SAP is much better. You can spin up an entire SAP cloud infrastructure with S4 and cloud integration on https://cal.sap.com/ and the BTP trials. Source: over 2 years ago
You can easily spin up an S4 system to look around at cal.sap.com. Source: almost 3 years ago
Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
Spreadsheet Server - Spreadsheet Server have the power to build financial and operational reports with drill-down capability right in Excel from the ERP.
Mopinion - All-in-One User Feedback Software for Websites and Mobile Apps.
Winshuttle - Winshuttle simplifies SAP business processes by providing automated solutions for data movement, workflow applications and data governance.
SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
RF-SMART - Improve accuracy with RF-SMART's WMS - Inventory management barcoding solutions for NetSuite, Oracle Cloud SCM, Microsoft Dynamics AX, JD Edwards EnterpriseOne, and JD Edwards World.
