No Q-assign by Ortoo videos yet. You could help us improve this page by suggesting one.
I was in urgent need of an easy to use lead and case assignment tool and I was really lucky to have stumbled upon RRD on AppExchange. The RRD team was able to cater to our different use cases very efficiently and was immensely supportive throughout the implementation process.
The RRD team is bringing out latest updates and we are always waiting for those new features. The application perfectly matched our needs with a high call volume environment and its complex round robin logic is easy to set-up without any technical knowledge and provides capability to temporarily disabling a team member (e.g. out of office or PTOs) and can be handled by the individual sales rep.
I had been looking for a Lead and Case distribution application on Salesforce for my Organisation. Got across a few of them, I must say there is no product on AppExchange as inexpensive as RRD and fulfilling all my requirements of complex Leads and Case assignments in the online education industry. This app is even catering to some more complex use cases of the same record assigned on different levels to different teams catering to different needs for a prospective student to the Organization. This makes my life and the life of numerous others responsible for taking care of a prospective student on different levels easy and streamlined. RRD Product team is super responsive and helpful whenever needed in any way.
Distribution Engine by NC Squared - Distribution Engine is a lead routing tool for Salesforce.ย
Kubaru.io - Kubaru is a fully automated lead and case assignment solution for Salesforce.
SuperRoundRobin - Round robin lead assignment and lead segmentation for Salesforce. Assigns any object including Lead, Case, Account and Opportunity.
Gradient Works Assignment - Software to automate and optimize your team's rules of engagement processes - from lead routing to opportunity distribution to customer account assignment.
LeadIQ - VP of Sales. Every second in sales counts. You hired your sales team to sell, not do data entry. LeadIQ will pump up your sales team with accurate prospect data and a smooth workflow so you can fill up your pipeline faster.
Zaggle Propel - Zaggle Propel is a SaaS platform to design, implement and Reward, Recognition and Engagement programs for employees, channel partners. Propel helps to dramatically decrease the workload of managing and measuring their rewards and engagement programs.