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Pushwoosh VS NICE inContact

Compare Pushwoosh VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pushwoosh logo Pushwoosh

Mobile-inspired customer engagement platform for high achievers

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Pushwoosh Landing page
    Landing page //
    2023-02-04

Using Pushwoosh’s tech-easy solutions, 80 000 companies from across the industries have built effective communication strategies with the use of push notifications, in-app messages, emails, SMS, WhatsApp, and omnichannel triggered messaging.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Pushwoosh features and specs

  • Mobile Push Notifications: Yes
  • Web Push Notifications: Yes
  • In-App Messaging: Yes
  • Customer Journey Builder: Yes
  • Email: Yes
  • SMS: Yes
  • WhatsApp: Yes
  • Behavioral Segmentation: Yes

NICE inContact features and specs

No features have been listed yet.

Pushwoosh videos

+ Add

Pushwoosh Overview Video

More videos:

  • Review - Push notifications by Pushwoosh: Pushes are coming
  • Demo - Overview of the Pushwoosh platform features and use cases

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Pushwoosh and NICE inContact)

Pushwoosh

NICE inContact

Workflow Automation
100 100%
Workflow Automation
0% 0
Communication
0 0%
Communication
100% 100
Automation
100 100%
Automation
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

Questions and Answers

As answered by people managing Pushwoosh and NICE inContact.

Why should a person choose your product over its competitors?

Pushwoosh's answer

At Pushwoosh, we understand our essential role as delivering messages to the right audience at the right time. In the 14 years of experience, we have mastered the art of personalized and contextually relevant messaging. We provide strong data security for you and your end users. Pushwoosh only collects the data that is necessary to ensure relevant communications with end users. Our clients have full control over how we get access to their data. Pushwoosh stores data on private servers located in the US and Germany with safety and regulatory compliance guarantees.

How would you describe your primary audience?

Pushwoosh's answer

Companies from E-Commerce, Foodtech, Fintech, Travel, News & Media, and Gaming industries.

User comments

Share your experience with using Pushwoosh and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pushwoosh and NICE inContact

Pushwoosh Reviews

12 Best Push Notification Services to Rely on in 2024
Every PushWoosh customer will be able to stay on top of its push campaign, thanks to real-time analytics, so you will be able to modify campaigns on the go. And given there are push templates, it will be quick and easy to prepare messages with new content.
Source: notix.co

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Pushwoosh and NICE inContact, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Apache Airflow - Airflow is a platform to programmaticaly author, schedule and monitor data pipelines.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Make.com - Tool for workflow automation (Former Integromat)

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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