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ProtonVPN VS Jira Service Desk

Compare ProtonVPN VS Jira Service Desk and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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ProtonVPN logo ProtonVPN

ProtonVPN is a security focused FREE VPN service, developed by CERN and MIT scientists. Use the web anonymously, unblock websites & encrypt your connection.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ProtonVPN Landing page
    Landing page //
    2023-09-17
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ProtonVPN features and specs

  • Privacy and Security
    ProtonVPN offers strong encryption protocols (AES-256), a no-logs policy, and is based in Switzerland, which has strong privacy laws.
  • Open Source
    The ProtonVPN apps are open source and have been independently audited, which adds to their transparency and trustworthiness.
  • High-Speed Servers
    ProtonVPN provides high-speed servers and supports P2P file sharing, making it suitable for activities like streaming and torrenting.
  • Multi-Platform Support
    It supports a wide range of devices and operating systems, including Windows, macOS, Android, iOS, and Linux.
  • Free Tier Available
    ProtonVPN offers a free version that has no data limits, although it does come with some restrictions compared to the paid plans.
  • Secure Core
    The Secure Core architecture routes traffic through multiple servers in privacy-friendly countries, offering an additional layer of security.

Possible disadvantages of ProtonVPN

  • Price
    ProtonVPN's paid plans are generally more expensive compared to other VPN services with similar features.
  • Limited Free Tier
    The free tier has limited access to servers and slower speeds, which may not be suitable for all users.
  • Streaming Limitations
    Although it supports streaming, some users have reported limitations and inconsistencies when trying to access certain geoblocked content.
  • Device Connection Limit
    The basic plan allows only up to two simultaneous device connections, which might be limiting for some users.
  • No 24/7 Customer Support
    ProtonVPN lacks 24/7 live chat customer support, which could be a drawback for users needing immediate assistance.

Jira Service Desk features and specs

  • User-Friendly Interface
    Jira Service Desk offers an intuitive and easy-to-navigate interface that makes it simple for users to manage and respond to service requests efficiently.
  • Integration Capabilities
    Seamlessly integrates with other Atlassian products like Jira Software and Confluence, as well as various third-party applications, enhancing its functionality and versatility.
  • Customizability
    Highly customizable workflows, forms, and fields allow organizations to tailor the service desk to their specific needs and processes.
  • Automation
    Advanced automation features help streamline repetitive tasks, optimizing the efficiency of service desk operations.
  • Scalability
    Suitable for organizations of all sizes, from small teams to large enterprises, making it flexible to scale as the organization grows.
  • ITIL Compatibility
    Adheres to ITIL best practices, offering modules for incident, problem, change, and service request management to support comprehensive IT service management.

Possible disadvantages of Jira Service Desk

  • Pricing
    Can be costly, especially for smaller organizations or those on a tight budget, due to its subscription-based pricing model.
  • Learning Curve
    Despite a user-friendly interface, the extensive feature set can be overwhelming for new users, requiring time and training to fully leverage its capabilities.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex workflows, which can impact productivity.
  • Customization Complexity
    While highly customizable, advanced customizations may require technical expertise, potentially necessitating additional resources or developer support.
  • Limited Reporting
    Built-in reporting features may not meet the needs of all users, necessitating the use of additional tools or plugins for more advanced analytics.
  • Integration Complexity
    While integration capabilities are extensive, setting up and managing integrations, particularly with non-Atlassian tools, can be complex and time-consuming.

ProtonVPN videos

+ Add

ProtonVPN Review 2019 - HONEST REVIEW!

More videos:

  • Review - ProtonVPN Review 2020 - WATCH BEFORE YOU BUY
  • Review - ProtonVPN Review 2020 - here is the TRUTH

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ProtonVPN and Jira Service Desk)

ProtonVPN

Jira Service Desk

VPN
100 100%
VPN
0% 0
Help Desk
0 0%
Help Desk
100% 100
Security & Privacy
100 100%
Security & Privacy
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProtonVPN and Jira Service Desk

ProtonVPN Reviews

Best 5 Psiphon Alternatives in 2023
The risks associated with picking a free VPN usually outweigh the pros, but in the case of ProtonVPN that’s a trusted service, you might just get away without paying a single dime for spoofing your location. There are obvious downsides with going for a completely free service – only 3 server locations and no access to geo-restricted Netflix content. However, the moment you...
Source: www.getdroidtips.com
The Best NordVPN Alternatives in 2022
What’s unique about ProtonVPN is its VPN Accelerator solution combined with a 10 Gbps server network to increase VPN speeds by over 400 percent. It also uses multiple OpenVPN processes for every server and re-engineered OpenVPN for optimum distribution of load.
Source: www.alphr.com
Best NordVPN Alternatives
ProtonVPN hails from a long line of privacy-centric products like ProtonMail. Moreover, CERN scientists are responsible for the company behind this VPN. Thus, it has a reputation to uphold, that of a privacy-centric VPN. Furthermore, the providers also offer a free ProtonVPN version by subsidizing the premium user base. As expected, the company hails from Switzerland and...
Source: vpnwired.com
10 Best NordVPN Alternatives – Safe & Fast VPNs in 2022
ProtonVPN is one of the reliable alternatives of NordVPN when it comes to well-optimized servers. The VPN service has both free and premium plans, but users can’t select servers in the free plan. In total, ProtonVPN has 526 servers in 42 countries, and it’s always known for its ping time and faster speed.
Source: techviral.net
The 10 Best Open Source VPN Apps
If you frequently watch YouTube, you must have at least heard of this VPN application. Not only is ProtonVPN available on all Windows, macOS, and Linux-based systems, but you’ll also find its mobile apps on both Google Play Store and Apple App Store. A little background on this app: ProtonVPN has been developed by a team of scientists from MIT and CERN, so you know it’s...
Source: www.fosslinux.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, ProtonVPN seems to be more popular. It has been mentiond 310 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProtonVPN mentions (310)

View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing ProtonVPN and Jira Service Desk, you can also consider the following products

Windscribe - Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OpenVPN - OpenVPN - The Open Source VPN

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NordVPN - NordVPN offers VPN technology that encrypts data twice.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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