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ProsperStack VS HelpScout

Compare ProsperStack VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ProsperStack logo ProsperStack

Subscriber retention done right.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • ProsperStack Landing page
    Landing page //
    2022-06-15

When it comes to revenue growth, having a high churn rate is like filling a leaky bucket.

Stop wasting time and money on patches. Upgrade your bucket.

Meet ProsperStack: The only platform that automates and enhances subscriber acquisition and retention experiences so you can keep the customers you’ve already earned.

  • HelpScout Landing page
    Landing page //
    2023-07-14

ProsperStack

Website
prosperstack.com
Pricing URL
Official ProsperStack Pricing
$ Details
paid $200.0 / Monthly
Platforms
Stripe Chargebee Recurly Chargify Paddle Zuora Hubspot Salesforce Intercom Braintree Slack Segment Twilio Zapier
Release Date
2020 May
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

ProsperStack features and specs

  • Integrations: Yes
  • Cancellation flow: Yes
  • Custom Branding: Yes
  • Exit Surveys: Yes
  • Offers and Incentives: Yes
  • Segmentation: Yes
  • A/B Testing: Yes
  • Dashboard Insights: Yes

HelpScout features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to ProsperStack and HelpScout)

ProsperStack

HelpScout

Customer Retention
100 100%
Customer Retention
0% 0
Customer Support
0 0%
Customer Support
100% 100
Customer Success
100 100%
Customer Success
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing ProsperStack and HelpScout.

What's the story behind your product?

ProsperStack's answer

Our vision is to be the ultimate subscriber acquisition and retention machine. It takes a team of experts to build the perfect solution to your subscriber churn. Luckily, we've got expertise in every area of the subscription economy.

What makes your product unique?

ProsperStack's answer

  1. The Easiest Set Up. We’re built to be a seamless, user-friendly and low code solution that your development team can seriously implement within days versus months.
  2. The Most Integrations. We easily integrate with Stripe, Chargebee, Paddle, Braintree, Chargify, Recurly and Zuora, as well as the following CRMs: HubSpot, Salesforce, Intercom and Segment.
  3. The Best Optimization. We give you a whole host of incentive options, A/B testing capabilities, exit survey components, customer segmentation and robust reporting insights.
  4. The Smartest Support. We match you with a dedicated retention expert who is there to personally support and guide you through initial implementation and ongoing optimization.

How would you describe your primary audience?

ProsperStack's answer

High volume subscription businesses that allow customers to cancel online.

Why should a person choose your product over its competitors?

ProsperStack's answer

ProsperStack is tech-stack agnostic. We offer more integrations than anyone on the market, including custom API integrations, so you can use all your favorite tools to reduce customer churn.

User comments

Share your experience with using ProsperStack and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProsperStack and HelpScout

ProsperStack Reviews

We have no reviews of ProsperStack yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProsperStack mentions (0)

We have not tracked any mentions of ProsperStack yet. Tracking of ProsperStack recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing ProsperStack and HelpScout, you can also consider the following products

Raaft - Reduce SaaS churn

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChurnKey - The only platform that fixes every type of churn for you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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