ProProfs Knowledge Base
Document360
HelpJuice
Kbee
Zendesk
Confluence
Freshdesk
KnowledgeBase Builder
Site24x7
UptimeRobot
Pingdom
Datadog
StatusCake
NewRelic
Zabbix
Uptime.com
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
ProProfs Knowledge Base Site24x7I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Site24x7 seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out site24x7.com and their statusiq.com page which fully integrates. Source: about 1 year ago
You can do all of this with site24x7.com as well, they should start paying me for referrals.. Source: about 1 year ago
But when I go to site24x7.com, and check my domain, it works fine. It shows the correct IP addresses from all countries. Using Cloudfare, un-proxied DNS. One "A" record that points to my IP address. Source: over 1 year ago
"Failed to check the reachability due to a communication error with site24x7.com.". Source: over 1 year ago
Site24x7.com isn't overly cheap, but has served us well over the years. Source: almost 2 years ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
UptimeRobot - Free Website Uptime Monitoring
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
