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ProactivaNET Service Desk VS Jira Service Desk

Compare ProactivaNET Service Desk VS Jira Service Desk and see what are their differences

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ProactivaNET Service Desk logo ProactivaNET Service Desk

Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ProactivaNET Service Desk Landing page
    Landing page //
    2022-11-28

Proactivanet is the optimal combination of agility and power as it covers 100% of your needs with less investment, in very agile implementation times and with less effort. With Proactivanet Discovery & Asset Management you have complete control of your entire IT estate, discovering up to 110% of your assets, those you know and those you don't know. With this total control of your assets and software licenses you save costs and keep your infrastructure completely secure. All this in an automatic and completely unattended way. With Proactivanet Service Desk you optimize employee experience, automate IT processes and improve support productivity. It is certified in 13 PinkVERIFY 2011 processes and in ITIL Software Scheme maximum gold level. In addition, Proactivanet has been recognized as a Customers' Choice 2021 according to Gartner's Voice of the Customer Peer Insights. It has recently been certified 14 processes in ITIL 4 by Serview.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ProactivaNET Service Desk videos

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Proactivanet Service Desk

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ProactivaNET Service Desk and Jira Service Desk)

ProactivaNET Service Desk

Jira Service Desk

Help Desk
15 15%
Help Desk
85% 85
Service Desk
20 20%
Service Desk
80% 80
Project Management
11 11%
Project Management
89% 89
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProactivaNET Service Desk and Jira Service Desk

ProactivaNET Service Desk Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing ProactivaNET Service Desk and Jira Service Desk, you can also consider the following products

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

BMC Remedy - IT Service Management Suite

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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