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ProactivaNET Service Desk VS Freshservice

Compare ProactivaNET Service Desk VS Freshservice and see what are their differences

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ProactivaNET Service Desk logo ProactivaNET Service Desk

Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • ProactivaNET Service Desk Landing page
    Landing page //
    2022-11-28

Proactivanet is the optimal combination of agility and power as it covers 100% of your needs with less investment, in very agile implementation times and with less effort. With Proactivanet Discovery & Asset Management you have complete control of your entire IT estate, discovering up to 110% of your assets, those you know and those you don't know. With this total control of your assets and software licenses you save costs and keep your infrastructure completely secure. All this in an automatic and completely unattended way. With Proactivanet Service Desk you optimize employee experience, automate IT processes and improve support productivity. It is certified in 13 PinkVERIFY 2011 processes and in ITIL Software Scheme maximum gold level. In addition, Proactivanet has been recognized as a Customers' Choice 2021 according to Gartner's Voice of the Customer Peer Insights. It has recently been certified 14 processes in ITIL 4 by Serview.

  • Freshservice Landing page
    Landing page //
    2023-06-09

ProactivaNET Service Desk videos

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Proactivanet Service Desk

Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to ProactivaNET Service Desk and Freshservice)

ProactivaNET Service Desk

Freshservice

Help Desk
18 18%
Help Desk
82% 82
Project Management
4 4%
Project Management
96% 96
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProactivaNET Service Desk and Freshservice

ProactivaNET Service Desk Reviews

We have no reviews of ProactivaNET Service Desk yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProactivaNET Service Desk mentions (0)

We have not tracked any mentions of ProactivaNET Service Desk yet. Tracking of ProactivaNET Service Desk recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing ProactivaNET Service Desk and Freshservice, you can also consider the following products

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

BMC Remedy - IT Service Management Suite

Redmine - Flexible project management web application

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Basecamp - A simple and elegant project management system.

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