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Prismana VS NICE inContact

Compare Prismana VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Prismana logo Prismana

Prismana is an the first and only online/offline attribution platform built from the ground up to...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Prismana Landing page
    Landing page //
    2021-10-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Prismana videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Prismana and NICE inContact)

Prismana

NICE inContact

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prismana and NICE inContact

Prismana Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Prismana and NICE inContact, you can also consider the following products

Kodeless - Kodeless is a marketing & analytics toolbox.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Phonexa - Phonexa's call, lead tracking & analytics, email marketing, and accounting software are packed with state-of-the-art features to take your marketing campaign to the next level. Schedule a demo now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Chorus - Chorus.ai records, transcribes and analyzes sales conversations in real-time making coaching conversations more efficient.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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