Software Alternatives & Reviews

NICE inContact VS Chorus

Compare NICE inContact VS Chorus and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Chorus logo Chorus

Chorus.ai records, transcribes and analyzes sales conversations in real-time making coaching conversations more efficient.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Chorus Landing page
    Landing page //
    2023-05-04

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Chorus videos

The Ultimate Chorus Pedal Blindfold Challenge - 8 Pedals - £20 - £280 Shootout!

More videos:

  • Review - 12 Legendary Chorus Pedals
  • Review - This Isn't Your Average Chorus Pedal... | Walrus Audio Effects Julia V2 Review

Category Popularity

0-100% (relative to NICE inContact and Chorus)
Communication
100 100%
0% 0
iPhone
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Podcast Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Chorus

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Chorus Reviews

We have no reviews of Chorus yet.
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Social recommendations and mentions

Based on our record, Chorus seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Chorus mentions (2)

  • Help Me - Creating Commercial Sales Process
    I wouldn't recommend any companies just yet, maybe a good old press record on sales calls. The comapanies I'm thinking of are chorus.ai or going.io - however not sure if you're ready for that quite yet. Source: about 2 years ago
  • Gong.io Use Cases
    That said their pricing is fucking ridiculous. We ended up going with chorus.ai instead. Literally the same thing at about 50% of the cost. Source: almost 3 years ago

What are some alternatives?

When comparing NICE inContact and Chorus, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Overcast - Video-first asset management for teams

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Official - The platform to make love last

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Repod - Podcast discovery is better together