Software Alternatives, Accelerators & Startups

PrestaShop VS Crisp Chat

Compare PrestaShop VS Crisp Chat and see what are their differences

PrestaShop logo PrestaShop

Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • PrestaShop Landing page
    Landing page //
    2023-07-11
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

PrestaShop

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2007 January
Startup details
Country
France
City
Paris
Founder(s)
Bruno Leveque
Employees
100 - 249

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

PrestaShop videos

Why Is PrestaShop Platform the Best Choice for e-Commerce Websites?

More videos:

  • Review - WooCommerce vs Prestashop vs Shopify vs Wix vs Amazon vs eBay vs Etsy vs AliExpress in 2019
  • Review - Magento vs PrestaShop: What eCommerce CMS is The Best For Your Store?

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PrestaShop and Crisp Chat)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PrestaShop and Crisp Chat

PrestaShop Reviews

10 Best Shopify Alternatives in 2022
PrestaShop has many features that Shopify doesn't, such as custom themes and extensions. Plus, it supports multiple payment gateways including Paypal Express Checkout (PE), Stripe and GoCardless (GC).
Source: qpe.co.in
LemonStand Closed: Which Are The Best Alternatives For Ecommerce?
However, there is a downside to its price: you will have to do all of the heavy lifting required to get your store online, from setting up your hosting, installing the software onto your web server, and designing and building your store’s front end. However, if time and effort are more abundant resources for you than money, PrestaShop is worth your consideration.
Source: digital.com
Shopify Alternatives – When the Ecommerce Number One Isn’t the Right One
Founded in France in 2007, you’re probably more likely to have heard of PrestaShop if you’re based in Europe. They are pretty popular in Italy and Spain, where more than 250000 stores rely on its PHP-based open source platform.
Magento Alternatives: The Complete List For 2019
Design:The official marketplace lists 2100+ responsive PrestaShop themes within the price range €59,99 – 119,99. Besides, you may find a free Prestashop theme on Themeforest
Source: www.x-cart.com
Top 10 Shopify Alternatives: Best Solutions Reviewed (March 2018)
PrestaShop is one of the most attractive alternatives to Shopify available on the market today, because it’s totally free too use. There aren’t any pricing plans to worry about. Instead, you get powerful ecommerce features for free. However, you still need to pay for things like hosting and security on your own. As an open source product, PrestaShop doesn’t handle any of the...

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than PrestaShop. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PrestaShop mentions (2)

  • Ask HN: Is there an e-commerce platform that doesn't suck?
    Have you heard of / tried “prestashop”[1]? I deployed it once for an acquaintance (my domain of expertise is not in e-commerce at all) and was pleasantly surprised by how feature-full, flexible and easy to use (for the store manager) [1] https://prestashop.com/. - Source: Hacker News / 12 months ago
  • E-commerce site suggestions for 5-10 products.
    Maybe open source solutions like https://www.opencart.com/ or https://prestashop.com/ ? Source: 12 months ago

Crisp Chat mentions (7)

View more

What are some alternatives?

When comparing PrestaShop and Crisp Chat, you can also consider the following products

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.