Software Alternatives, Accelerators & Startups

PrestaShop VS Birdeye

Compare PrestaShop VS Birdeye and see what are their differences

PrestaShop logo PrestaShop

Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • PrestaShop Landing page
    Landing page //
    2023-07-11
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

PrestaShop

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2007 January
Startup details
Country
France
City
Paris
Founder(s)
Bruno Leveque
Employees
100 - 249

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

PrestaShop features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

PrestaShop videos

Why Is PrestaShop Platform the Best Choice for e-Commerce Websites?

More videos:

  • Review - WooCommerce vs Prestashop vs Shopify vs Wix vs Amazon vs eBay vs Etsy vs AliExpress in 2019
  • Review - Magento vs PrestaShop: What eCommerce CMS is The Best For Your Store?

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to PrestaShop and Birdeye)
eCommerce
100 100%
0% 0
Reputation Management
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using PrestaShop and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PrestaShop and Birdeye

PrestaShop Reviews

10 Best Shopify Alternatives in 2022
PrestaShop has many features that Shopify doesn't, such as custom themes and extensions. Plus, it supports multiple payment gateways including Paypal Express Checkout (PE), Stripe and GoCardless (GC).
Source: qpe.co.in
LemonStand Closed: Which Are The Best Alternatives For Ecommerce?
However, there is a downside to its price: you will have to do all of the heavy lifting required to get your store online, from setting up your hosting, installing the software onto your web server, and designing and building your store’s front end. However, if time and effort are more abundant resources for you than money, PrestaShop is worth your consideration.
Source: digital.com
Shopify Alternatives – When the Ecommerce Number One Isn’t the Right One
Founded in France in 2007, you’re probably more likely to have heard of PrestaShop if you’re based in Europe. They are pretty popular in Italy and Spain, where more than 250000 stores rely on its PHP-based open source platform.
Magento Alternatives: The Complete List For 2019
Design:The official marketplace lists 2100+ responsive PrestaShop themes within the price range €59,99 – 119,99. Besides, you may find a free Prestashop theme on Themeforest
Source: www.x-cart.com
Top 10 Shopify Alternatives: Best Solutions Reviewed (March 2018)
PrestaShop is one of the most attractive alternatives to Shopify available on the market today, because it’s totally free too use. There aren’t any pricing plans to worry about. Instead, you get powerful ecommerce features for free. However, you still need to pay for things like hosting and security on your own. As an open source product, PrestaShop doesn’t handle any of the...

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than PrestaShop. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PrestaShop mentions (2)

  • Ask HN: Is there an e-commerce platform that doesn't suck?
    Have you heard of / tried “prestashop”[1]? I deployed it once for an acquaintance (my domain of expertise is not in e-commerce at all) and was pleasantly surprised by how feature-full, flexible and easy to use (for the store manager) [1] https://prestashop.com/. - Source: Hacker News / 12 months ago
  • E-commerce site suggestions for 5-10 products.
    Maybe open source solutions like https://www.opencart.com/ or https://prestashop.com/ ? Source: almost 1 year ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing PrestaShop and Birdeye, you can also consider the following products

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.