Software Alternatives & Reviews

Premium.Chat VS channels.app

Compare Premium.Chat VS channels.app and see what are their differences

Premium.Chat logo Premium.Chat

Turning Live Chat into a Profitable Revenue Stream

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.
  • Premium.Chat Landing page
    Landing page //
    2019-07-23

Instantly Turn Live Chat into a Profitable New Revenue Stream for your Website and Social Media with Pay Per Minute Billing.

Our innovative billing solution is used by Advisors, Coaches, Consultants, Experts, Counselors, Psychics, Tech Support Specialists, Social Media Influencers, Creators, and any individual or business wanting to earn money offering Premium Chat.

  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

Premium.Chat

Pricing URL
-
$ Details
free
Platforms
Browser Windows iOS Android Mac OSX PHP JavaScript

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

Premium.Chat videos

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channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Category Popularity

0-100% (relative to Premium.Chat and channels.app)
Live Chat
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
CRM
35 35%
65% 65

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Premium.Chat and channels.app

Premium.Chat Reviews

We have no reviews of Premium.Chat yet.
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channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Social recommendations and mentions

Based on our record, Premium.Chat seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Premium.Chat mentions (4)

  • Best Place For Video Calls
    XSite Bunny https://app.xsitebunny.com has video-calls inbuilt and an video and/or audio alternative is https://premium.chat. Source: 10 months ago
  • Falling in love
    If you're entering a relationship as a paypig, you do have to understand that under findom the basis is that you are sending your Domme money without ANY expectations in return. If you have expectations, you may actually be more into pay2play femdom, a mix of the two, or find more enjoyment and reward in doing something like private shows with a camgirl, or chatting with your findom on a platform such as... Source: 11 months ago
  • Insane amount to pay for a video call... Right?
    You can also use a service such as premium.chat, which allows you to set up video calls, text chats, etc at a per minute or flat-rate price. This is the kind of stuff they cater to, so pretty legit as far as ensuring payment comes through, can't be charged back, etc. Source: 12 months ago
  • Paid Messenger/Video Consulting/ Pay-Get Paid ERC20
    Any advice here is greatly appreciated. I'm an Angular Developer/ Sub-Contractor in my younger years, currently working as a business development consultant for various companies. I often use https://premium.chat/ for consulting calls with clients. Due to the taxes involved and the fee's, I'd like to bring on some web3 experts to develop a similar service for crypto messaging. Source: almost 2 years ago

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

What are some alternatives?

When comparing Premium.Chat and channels.app, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

CloudTalk - Work locally, grow globally

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs