Software Alternatives & Reviews

Premium.Chat VS Aircall

Compare Premium.Chat VS Aircall and see what are their differences

Premium.Chat logo Premium.Chat

Turning Live Chat into a Profitable Revenue Stream

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Premium.Chat Landing page
    Landing page //
    2019-07-23

Instantly Turn Live Chat into a Profitable New Revenue Stream for your Website and Social Media with Pay Per Minute Billing.

Our innovative billing solution is used by Advisors, Coaches, Consultants, Experts, Counselors, Psychics, Tech Support Specialists, Social Media Influencers, Creators, and any individual or business wanting to earn money offering Premium Chat.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Premium.Chat videos

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Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Premium.Chat and Aircall)
Live Chat
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Premium.Chat and Aircall

Premium.Chat Reviews

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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Premium.Chat might be a bit more popular than Aircall. We know about 4 links to it since March 2021 and only 3 links to Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Premium.Chat mentions (4)

  • Best Place For Video Calls
    XSite Bunny https://app.xsitebunny.com has video-calls inbuilt and an video and/or audio alternative is https://premium.chat. Source: 10 months ago
  • Falling in love
    If you're entering a relationship as a paypig, you do have to understand that under findom the basis is that you are sending your Domme money without ANY expectations in return. If you have expectations, you may actually be more into pay2play femdom, a mix of the two, or find more enjoyment and reward in doing something like private shows with a camgirl, or chatting with your findom on a platform such as... Source: 11 months ago
  • Insane amount to pay for a video call... Right?
    You can also use a service such as premium.chat, which allows you to set up video calls, text chats, etc at a per minute or flat-rate price. This is the kind of stuff they cater to, so pretty legit as far as ensuring payment comes through, can't be charged back, etc. Source: 12 months ago
  • Paid Messenger/Video Consulting/ Pay-Get Paid ERC20
    Any advice here is greatly appreciated. I'm an Angular Developer/ Sub-Contractor in my younger years, currently working as a business development consultant for various companies. I often use https://premium.chat/ for consulting calls with clients. Due to the taxes involved and the fee's, I'd like to bring on some web3 experts to develop a similar service for crypto messaging. Source: almost 2 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Premium.Chat and Aircall, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.