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Pony Express HQ VS Birdeye

Compare Pony Express HQ VS Birdeye and see what are their differences

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Pony Express HQ logo Pony Express HQ

Pony Express HQ is an SMS text message marketing for small businesses, real estates, clubs, communities, dispensaries or non-profits. Send and receive text messages and images online with the large group of customers. Group texting app no reply all.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Pony Express HQ Landing page
    Landing page //
    2023-07-19

Pony Express serves small and local businesses, communities, and organizations with agile marketing teams that need a low-cost, easy to use solution. Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text message. Send notifications, alerts, reminders, confirmations and SMS text marketing campaigns. SMS text message marketing platform - group texting no reply all.

  • Promotion: $9 for 750 SMS text message credits. 1 cent per text.
  • Quickly and effectively share deals, send updates, reminders, and info via SMS text messaging online with large groups.
  • Pony Express HQ was built for non-technical, small business owners, no training required.
  • Pay as you go pricing is competitive and sustainable for small businesses ✔ Sign up free and start texting within minutes ✔ No training, no coding, and no set-up required ✔ Pay as you go pricing and no hidden fees ✔ No monthly fees - very flexible pricing for any marketing budget ✔ Send your group message, and allow recipients to respond back privately ✔ Free message forwarding to your personal phone number ✔ Deliver thousands of messages ✔ Send and receive picture/MMS messaging ✔ Get a free dedicated US local phone number or toll-free number ✔ Get unlimited keywords
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Pony Express HQ features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Pony Express HQ videos

+ Add

Pony Express HQ - SMS Text Message Marketing

Birdeye videos

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What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Pony Express HQ and Birdeye)

Pony Express HQ

Birdeye

SMS Marketing
100 100%
SMS Marketing
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Communication
100 100%
Communication
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

Questions and Answers

As answered by people managing Pony Express HQ and Birdeye.

What makes your product unique?

Pony Express HQ's answer

Pony Express HQ provides unlimited keywords and groups for SMS marketing users.

Why should a person choose your product over its competitors?

Pony Express HQ's answer

Pony Express HQ has an easy-to-use platform, budget-friendly pricing, and offers unlimited keywords, unlike competitors.

How would you describe your primary audience?

Pony Express HQ's answer

Small businesses, organizations, and any individuals that want to send bulk SMS.

User comments

Share your experience with using Pony Express HQ and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pony Express HQ and Birdeye

Pony Express HQ Reviews

We have no reviews of Pony Express HQ yet.
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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Pony Express HQ. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pony Express HQ mentions (1)

  • Why you should SMS Marketing?
    Do you want to benefit from the advantages of SMS marketing? You can contact u/ponyexpresshq. Source: about 2 years ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Pony Express HQ and Birdeye, you can also consider the following products

EZ Texting - EZ Texting provides SMS marketing solutions to businesses of all sizes.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Textedly - Textedly is an SMS marketing communications channel that allows to advertise, promote, announce, and engage with audience through text messaging directly to cell phones.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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