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Polarion ALM VS Jira Service Desk

Compare Polarion ALM VS Jira Service Desk and see what are their differences

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Polarion ALM logo Polarion ALM

Polarion ALM improves application development processes with a single, unified solution for requirements, coding, testing, and release.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Polarion ALM Landing page
    Landing page //
    2021-09-20
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Polarion ALM videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Polarion ALM and Jira Service Desk)

Polarion ALM

Jira Service Desk

Project Management
37 37%
Project Management
63% 63
Help Desk
0 0%
Help Desk
100% 100
Website Testing
100 100%
Website Testing
0% 0
A/B Testing
100 100%
A/B Testing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Polarion ALM and Jira Service Desk

Polarion ALM Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Polarion ALM and Jira Service Desk, you can also consider the following products

Visual Studio Team Services - Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helix ALM - Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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