Software Alternatives & Reviews
Register | Login

Jira Service Desk VS Helix ALM

Compare Jira Service Desk VS Helix ALM and see what are their differences

Sup! Standup Bot
The complete stand-up and follow-up bot featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Helix ALM logo Helix ALM

Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Helix ALM Landing page
    Landing page //
    2023-09-17

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Helix ALM videos

+ Add

Jira Intergration with Helix ALM

More videos:

  • Review - What's New Helix ALM 2018 4
  • Tutorial - How to Improve Collaboration With Helix ALM and Slack

Category Popularity

0-100% (relative to Jira Service Desk and Helix ALM)

Jira Service Desk

Helix ALM

Help Desk
100 100%
Help Desk
0% 0
Website Testing
0 0%
Website Testing
100% 100
Project Management
53 53%
Project Management
47% 47
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using Jira Service Desk and Helix ALM. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Helix ALM

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Helix ALM Reviews

We have no reviews of Helix ALM yet.
Be the first one to post

What are some alternatives?

When comparing Jira Service Desk and Helix ALM, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Visual Studio Team Services - Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PractiTest - PractiTest is a cloud based Innovative test management tool.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

Loading...