Software Alternatives & Reviews
Register | Login

Pointel DCCM VS Vector4free

Compare Pointel DCCM VS Vector4free and see what are their differences

Tomba.io
Tomba is the leading solution to find and verify professional email addresses. Start using Tomba and connect with the people that matter for your business. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Vector4free logo Vector4free

Vector4free is an online platform that comes with unlimited vector art and graphics to use for multiple purposes.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Vector4free Landing page
    Landing page //
    2021-07-11

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Vector4free videos

No Vector4free videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Pointel DCCM and Vector4free)

Pointel DCCM

Vector4free

Call Center Software
100 100%
Call Center Software
0% 0
Online Services
0 0%
Online Services
100% 100
Communication
100 100%
Communication
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

Share your experience with using Pointel DCCM and Vector4free. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Pointel DCCM and Vector4free, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

StockUnlimited - 1 Million+ affordable royalty-free stock photos, vector graphics, icons, infographics & more

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

VectorStock - Download Free Vector Art, Stock Images, Free Graphic Vectors, Free Vector Clipart, High-res Vector...

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Freevector - Freevector is a best-in-class platform that provides millions of images, icons, wallpapers, brand logos, and vectors.

Loading...