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Pointel DCCM VS StockUnlimited

Compare Pointel DCCM VS StockUnlimited and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

StockUnlimited logo StockUnlimited

1 Million+ affordable royalty-free stock photos, vector graphics, icons, infographics & more
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • StockUnlimited Landing page
    Landing page //
    2022-07-28

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

StockUnlimited videos

+ Add

StockUnlimited Review on AppSumo

More videos:

  • Review - StockUnlimited Review and AppSumo Deal for StockUnlimited
  • Demo - Stockunlimited Review and Demo: AppSumo Lifetime Deal

Category Popularity

0-100% (relative to Pointel DCCM and StockUnlimited)

Pointel DCCM

StockUnlimited

Call Center Software
100 100%
Call Center Software
0% 0
Online Services
0 0%
Online Services
100% 100
Communication
100 100%
Communication
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

Share your experience with using Pointel DCCM and StockUnlimited. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, StockUnlimited seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

StockUnlimited mentions (1)

  • A question on the legalities of ai
    Stockunlimited.com is one that I used a lot. Source: 11 months ago

What are some alternatives?

When comparing Pointel DCCM and StockUnlimited, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

VectorStock - Download Free Vector Art, Stock Images, Free Graphic Vectors, Free Vector Clipart, High-res Vector...

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Freevector - Freevector is a best-in-class platform that provides millions of images, icons, wallpapers, brand logos, and vectors.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Vector4free - Vector4free is an online platform that comes with unlimited vector art and graphics to use for multiple purposes.

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