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Pointel DCCM VS Trigraphy

Compare Pointel DCCM VS Trigraphy and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Trigraphy logo Trigraphy

Photo editing app that allows you to make mosaic/abstract looking art.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Trigraphy Landing page
    Landing page //
    2021-10-15

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Trigraphy videos

+ Add

Trigraphy Photo Editor for Glitch & Abstract Art (iPad and iPhone)

More videos:

  • Review - TRIGRAPHY - Pictures Into Art
  • Review - Trigraphy app 2.0

Category Popularity

0-100% (relative to Pointel DCCM and Trigraphy)

Pointel DCCM

Trigraphy

Call Center Software
100 100%
Call Center Software
0% 0
Image Editing
0 0%
Image Editing
100% 100
Communication
100 100%
Communication
0% 0
Graphic Design Software
0 0%
Graphic Design Software
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and Trigraphy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Percolator - Percolator: the always fun, supremely unique photo app that is sure to surprise you! FEATURES:

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

AndreaMosaic - With AndreaMosaic you can create your own photographic mosaics made with your own pictures.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Repix by Sumoing Ltd - Mosaic paint filters, bokeh effects, and more

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