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Pointel DCCM VS Percolator

Compare Pointel DCCM VS Percolator and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Percolator logo Percolator

Percolator: the always fun, supremely unique photo app that is sure to surprise you! FEATURES:
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Percolator Landing page
    Landing page //
    2023-09-13

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Percolator videos

+ Add

Capresso Perk Electric Percolator | Crew Review

More videos:

  • Review - Top 5 Best Coffee Percolator Review
  • Review - Texsport 9 Cup Coffee Percolator Review

Category Popularity

0-100% (relative to Pointel DCCM and Percolator)

Pointel DCCM

Percolator

Call Center Software
100 100%
Call Center Software
0% 0
Digital Drawing And Painting
0 0%
Digital Drawing And Painting
100% 100
Communication
100 100%
Communication
0% 0
Graphic Design Software
0 0%
Graphic Design Software
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and Percolator, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AndreaMosaic - With AndreaMosaic you can create your own photographic mosaics made with your own pictures.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

WidsMob Montage - Make stunning mosaic photos or montage shape with tiles, which supports both JPEG and PNG files.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Mosaic Creator - Mosaic Creator is professional mosaic tool. You can create your own picture mosaic.

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