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Pointel DCCM VS AndreaMosaic

Compare Pointel DCCM VS AndreaMosaic and see what are their differences

Kimp
Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design. featured
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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

AndreaMosaic logo AndreaMosaic

With AndreaMosaic you can create your own photographic mosaics made with your own pictures.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • AndreaMosaic Landing page
    Landing page //
    2021-09-12

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

AndreaMosaic videos

+ Add

AndreaMosaic HD Example

Category Popularity

0-100% (relative to Pointel DCCM and AndreaMosaic)

Pointel DCCM

AndreaMosaic

Call Center Software
100 100%
Call Center Software
0% 0
Graphic Design Software
0 0%
Graphic Design Software
100% 100
Communication
100 100%
Communication
0% 0
Digital Drawing And Painting
0 0%
Digital Drawing And Painting
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and AndreaMosaic, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Percolator - Percolator: the always fun, supremely unique photo app that is sure to surprise you! FEATURES:

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

WidsMob Montage - Make stunning mosaic photos or montage shape with tiles, which supports both JPEG and PNG files.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

FMEdda - Foto-Mosaik-Edda is software which allows you to a photo mosaic picture, which is made up of tiny...

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